We work with our customers to optimize their customer experience across channels, streamline processes, or maximize their investments in Salesforce. Whether we’re helping you take small steps toward a long-term goal, or creating the roadmap to help you get there, we will be trusted partner every step of the way.
Following big box office successes, a major film production and distribution studio was looking to engage their rapidly growing subscriber base. With no mechanism to collect user information or allow them to sign up to receive information about upcoming films, they needed a strategy to manage subscriptions, collect user data, and engage with their viewers.
The studio established a validated, engaged subscriber base of 22,000 emails through the new preference center. The data collection allowed for increased segmentation and the development of a welcome journey to offer personalized recommendations for subscribers.